Return shipping costs are the responsibility of the customer unless the return item(s) was damaged during shipment to you, the item you received was not what you ordered, or the return is due to a warranty issue. Orders that were paid for by credit card, debit card, or PayPal may be subject to a non-recoverable 3.5% processing fee that was assessed by the payment processor when your transaction was processed. Original shipping costs may be waived if exchanging for another item of same or greater value. As a result, this cost will be deducted from your eligible return refund. While many of our products are offered with 'Free Shipping,' the actual incurred ship-to costs cannot be recouped from the shipping company once your item has shipped. However, the following supplier-sourced items are subject to restocking fees that are dictated by the manufacturer: Contour Products *Non-Returnable if product packaging has been opened, otherwise (25%) Drive Medical (25%) Dynarex (20%) Flex-A-Bed (20%) Lumex/Graham Field (25%) Invacare (25%) Pride Lift Chairs (25%) Prius (20%) Protekt Mattresses (25%) Rhythm Healthcare *20 Day return policy (20%) and Traxx Mobility (25%). The standard restocking fee for many, but not all, items sold at NewLeaf Home Medical is 20%. Mattresses must be returned in New condition. Shipping fees an packing costs will apply. *Flexabed mattresses may be exchanged for another mattress type within 30 days. Patient Lift products are Non-Returneable, which include, but are not limited to: BestCare, Drive Medical, Invacare, Traxx Mobility, Protekt, and Lumex. Custom or Made-to-Order items NOT eligible for return include, but are not limited to: Recliners from Winco, Lumex, and some Pride Lift Chairs and Bed or Mattress products like Big Boyz Beds, *Flexabeds, and Moxi Mattresses. Mattress or Bathroom products that have been put into use are NOT eligible for return.

Items NOT eligible for return if the product packaging has been opened include, but are not limited to: Products classified as a 'Medical Device' by the FDA (Food & Drug Administration) or manufacturer Case Pack items Contour Products (pillows, body positioners, etc.). The following products if the product has been put into use: Mattresses Mattress Pads Bath Lifts Bathroom Safety Products Bedding Products. There are certain products that are inherently Non-Returnable due to the nature of the product, sterile/hygienic concerns, or for custom-built reasons. Because many of the items offered at NewLeaf Home Medical are considered 'Medical Devices,' there are a few strict guidelines that need to be followed for medical compliance and hygenic reasons. Your satisfaction as our customer is our top priority, and we want you to be completely satisified with your purchase. Orders that have been paid for by credit card, debit card, or PayPal may be subject to the non-recoverable 3.5% processing fee that is assessed by the credit card company when a transaction is processed. Orders that are cancelled after they have shipped are subject to any applicable manufacturer restocking fees, return shipping and original shipping costs as outlined below. The meter’s red, green, or yellow smartLIGHT feature gives instant feedback about whether blood sugar levels are below, within, or above the target range.Because NewLeaf strives to deliver customer orders as quickly as possible, most orders are processed and shipped the day they are ordered. The highly simplified, seamless system allows patients to upload blood glucose readings automatically to the app, which helps guide informed, real-time decisions. To help reduce the stigma of checking blood sugar in public, IDEO designed the CONTOUR NEXT ONE to look and behave like today’s modern tech devices. In 2009, Ascensia and IDEO developed the award-winning CONTOUR USB blood glucose meter-the first meter to plug directly into a computer, providing patients and their doctors with instant access to blood sugar data and personal trend reports.īuoyed by the success of the first collaboration, Ascensia asked IDEO to help design a next-generation diabetes management system (and the company’s first internet-connected device). The CONTOUR NEXT ONE is the latest product to spring from a multi-year collaboration between IDEO and Ascensia Diabetes Care (formerly Bayer Diabetes Care). Between checking blood sugar multiple times a day, keeping a detailed activity record, and logging food intake, staying healthy can be daunting.īut a recent advance in smart diabetes management-Ascensia’s CONTOUR NEXT ONE blood glucose meter and the CONTOUR DIABETES app-can give patients more clarity and control.

Contour next one